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I bought this phone as a refurbished (used) model off Amazon about three years ago. It still works perfectly and I use it as my home office phone.
I have almost owned this product for more than a year. Works perfectly, Nice features, Handy to use and looks great with low cost. Don't have second thoughts in buying it. Go for it.
You really need to get new batteries that are not made by panasonic. The cordless range is good, I can take my phone to the neighbor's house and it works pretty good.
You can program one phone with all your phone numbers and then "send" that info to the other phones so you don't have to program all of them. I bought this phone and didn't realize how many features it has.
My solution is I have the phones numbered according to what floor they are on in the house. The phone also has a 2 way, but I have never used it.
I do use the room monitor mode, and the intercom is wonderful provided you remember what number phone is in what room. The only problem with this phone is the battery.
Energizers seem to work well and I bought them on Amazon, they were 1/2 price compared to Best Buy.
I bought this phone in May 2005 and the battery died 6 months ago. I never used the phone (i.e. never took it off the base), so it should not be an overuse issue. I called Panasonic, and they are sending me a free new battery because I think they must have had a lot of complaints about the phone.
the screen does not hold up on this product. even normal use generates scratches, cloudy spots, etc. when i contacted panasonic for support, they blew me off completely.
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